Privacy Policy – Lux Marketing Company

Effective Date: September 17, 2025

Lux Marketing Company (“Lux,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website, CRM, and marketing services.

1. Information We Collect

  • Personal Information: Name, email, phone number, business details, and payment information when you engage our Services.

  • Usage Data: IP addresses, browser type, device identifiers, and interaction with our website or CRM.

  • Communications Data: SMS, email, and call interactions logged through our CRM and automation platforms.

2. How We Use Information

  • To provide and improve our Services.

  • To send confirmations, reminders, marketing messages, and follow-ups.

  • To comply with legal and regulatory requirements, including A2P 10DLC compliance.

3. SMS & Email Consent

  • By opting in, you agree to receive SMS and/or email communications.

  • Message frequency varies. Standard message and data rates may apply.

  • You can opt out at any time by replying STOP to SMS or using the unsubscribe link in emails.

4. Sharing of Information

  • We do not sell or rent your personal information.

  • We may share information with trusted vendors, service providers, or partners that help us deliver our Services.

  • We may disclose information if required by law, regulation, or legal process.

5. Data Security

  • We implement appropriate technical and organizational measures to protect your data.

  • While we strive to secure your information, no system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

  • We retain personal information as long as necessary to provide Services, comply with legal obligations, or resolve disputes.

7. Your Rights

  • You may request access, correction, or deletion of your personal data by contacting us at info@luxmarketingcompany.com.

  • You may opt out of marketing communications at any time.

8. Children’s Privacy

  • Our Services are not directed to individuals under 18. We do not knowingly collect data from children.

9. Updates to Policy

  • We may update this Privacy Policy periodically. Updates will be posted on our website with a revised effective date.

10. Contact Us

For questions regarding this Privacy Policy or our data practices, contact:

Lux Marketing Company (Lux Digital Marketing LLC)

475 Central Ave #302

St. Petersburg, FL 33702

Phone: 813-856-5318

Email: info@luxmarketingcompany.com